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Refund and Returns Policy

This Refund & Return Policy outlines the terms and conditions for returning or exchanging products purchased from Elite Products & Apparel at https://eliteproductsandapparel.com/.

Returns

  • Eligibility:

    • Most items purchased from the Site are eligible for return within [Number] days of the original purchase date.
    • Items must be returned in their original condition, unworn, unwashed, and with all original tags and packaging.
    • Sale items and personalized items are generally not eligible for return. Please refer to the specific product page for return eligibility details.

  • Return Process:

    1. Initiate a Return: Contact us at [Your Email Address] or [Phone Number] within [Number] days of receiving your order to request a return.
    2. Obtain a Return Authorization (RA) Number: We will provide you with a unique RA number.
    3. Ship the Return:
      • Package the item securely in the original packaging (if possible) or a sturdy box.
      • Include the original packing slip or a copy of your order confirmation.
      • Clearly write the RA number on the outside of the package.
      • Ship the package to the following address: [Your Return Address]
      • You are responsible for the cost of return shipping. We recommend using a trackable shipping method.
    4. Receive Your Refund: Once we receive and inspect your returned item, we will issue a refund to your original payment method within [Number] business days.

Exchanges

  • Eligibility:

    • If you wish to exchange an item for a different size or color, please contact us at [Your Email Address] or [Phone Number] within [Number] days of receiving your order.
    • Exchange availability is subject to stock.
    • If the desired exchange item is not in stock, you may be issued a refund.

  • Exchange Process:

    1. Initiate an Exchange: Contact us at [Your Email Address] or [Phone Number] to request an exchange.
    2. Return the Item: Follow the return instructions above.
    3. Place a New Order: Once we receive and inspect your returned item, we will notify you and you can place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately 1 at [Your Email Address] or [Phone Number]. We will assist you with returning the item and issuing a replacement or refund.   

Disclaimer

This Refund & Return Policy is subject to change without prior notice. Please refer to this page for the most up-to-date information.

Contact Us

If you have any questions regarding our Refund & Return Policy, please contact us at [Your Email Address] or [Phone Number].

Note:

  • Replace the bracketed information with your specific details (e.g., email address, phone number, return address, number of days).
  • Consider adding a section on shipping damages and how to handle those situations.
  • You may also want to include information about international returns if applicable.
  • Ensure this policy complies with all applicable laws and regulations in your region.